Delivery Information


This Distance Selling Contract sets out the rights and obligations of the parties in connection with the goods electronically ordered by the BUYER from the SELLER’s website as per the provisions of the Consumer Protection Law No. 6502 and Distance Selling Regulations. BUYER agrees to be informed about the following matters by reviewing the information at both prior to the establishment of this Contract, prior to placement of order and undertaking the payment liability.






Phone: +90212

E-mail: [email protected]

E-mail for submitting the withdrawal notice:



Full Name:




In order to make purchases on the Site, you will be required to provide your personal details. You must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent, and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. Products purchased by the Buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit.



3.1. BUYER agrees and represents that she/he has read and made himself/herself familiar with the main qualities, sales price including any taxes, payment method and delivery about the product (called “movie license”)and that s/he has given the required confirmation in writing. BUYER agrees and represents that s/he has obtained all information which must be provided by …………………. the SELLER as per the Distance Selling Regulations prior to his/her agreement to this Contract.

3.2. The qualities and quantity of the product purchased by the BUYER are the same with the information on the website at and on the invoice. Once the product is sold, the order summary and the provisions of the selling contract are sent to BUYER’s e-mail address. In case of additional expenses for delivery or installation, such details shall be also sent to BUYER’s e-mail address.

3.3. In case of any errors relating to the product price due to system errors of the website at, the BUYER shall be immediately informed about the error. At BUYER’s option, either the transaction will be cancelled, or the selling transaction will be proceeded using the actual price of the product.

3.4. The product price and the exchange rate for payment may vary depending on the location in where the BUYER is residing. The payment of the products purchased by the BUYER residing in Turkey shall be done in Turkish Lira exchange rate and the payment of the products purchased by the BUYER residing outside of Turkey shall be done in USD exchange rates. If the BUYER uses VPN in order to alter its residing location and purchases the product, the VENDOR reserves the right to cancel the sales process accordingly.

3.6. For delivery of the product under the selling Contract, the product price must be paid with such method as preferred by the BUYER. The payments could be made via credit cards, the BUYER needs to enter the credit card details fully on the payment field. In the event the product price is not paid or cancelled by the bank, the SELLER may terminate the selling contract unilaterally and the SELLER shall no longer be under obligation to deliver the product.



4.1. The Customer will be able to see the price of the movie on the website if he makes the selection.

4.2. The installation service fee of the movies is not included in the price mentioned on the website. 

4.4. The installation service fee is determined by DOF Robotics and will be communicated to the customer by email after purchasing the movie license 

4.5. The movie license purchased over will be downloaded automatically after successful payment and will not be shipped. Then the client will receive a download confirmation email.

4.6. Payment Type: DOF robotics accepts Visa and MasterCard. The Buyer can also choose to pay with PayPal. When selecting this option at checkout, the Buyer will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will then return to . The Buyer confirms that the credit/debit card that is being used is his/her or that Buyer has been specifically authorized by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to DOF Robotics, DOF Robotics will not be liable for any delay or non-delivery.

To help ensure that your shopping experience is safe, simple, and secure, DOF Robotics uses Secure Socket Layer (SSL) technology. Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

4.7. DOF Robotics and all its partners, employees, or content providers cannot and will not be held liable due to errors, mistakes and negligence which may arise at independently from its reasons and terms and from the damages likely to occur due to disinformation or delays. DOF Robotics and all its partners, employees, or content providers are not accepting any liability due to receivable claims to be risen by the Customer and 3rd parties, under the form of reimbursement, charges or whatsoever form.


6.1. The information regarding the sales of movie licenses, shall be recorded by DOF Robotics and in case of any discrepancy, the records of the sale shall be submitted to the related establishments and departments.

6.2. DOF Robotics is not responsible the price and content errors which may occur due to the string and system errors on the website owned.

6.3. The Customer hereby accepts, acknowledges and undertakes that he will act according to all the terms included in the Contract herein, the Usage Terms and all the conditions on the website, during the usage of the latter and also to the explanations provided on the website and all the current regulations, otherwise he will incur every kind of legal, penal and financial liability which may arise due to usages infringing the said notifications and laws.



The Consumer Issues Arbitration Board from the location from where the Customer has purchased the service or resides, is authorized within the financial limits determined by the Ministry for the disputes arising due to the enforcement of the Contract herein.



The Customer will be deemed as accepting all the terms of the contract herein, together with the payment of the order given over the website, after the acceptation and approval of this contract and the contract will be hereby enforced. The Customer hereby accept, declares and undertakes that he owns accurate and complete information regarding the type of service subject of this contract, the sales price, the type of payment, the right of withdrawal from the contract and all the rights and liabilities arising from the contract and that also he has not any objections.



The Customer shall file his complaints and objections regarding the discrepancies arising due to the implantation of the Contract herein, within the monetary limits imposed by the Ministry, to the Consumer Issues Arbitration Board from the place where he purchased the service, or he resides.

The Customer hereby accepts, acknowledges and undertakes that he has read, accepted the articles of this pre-information form and he has no objections.